Question 1

Is it OK if it's my first time?

Accepted Answer

Of course. Plenty of our guests are first-timers. Before your treatment, we'll talk through how you're feeling and which areas need attention, so you can relax and leave the rest to us.

Question 2

How long are the sessions?

Accepted Answer

We offer 60-, 90-, and 120-minute sessions. For a first visit, we recommend 90 minutes, which gives us time to work the whole body thoroughly.

Question 3

What should I wear?

Accepted Answer

Come in whatever's comfortable. We provide clothes to change into, so there's nothing special you need to bring.

Question 4

Do you have a shower?

Accepted Answer

Yes, we have a shower you're welcome to use after your treatment.

Question 5

Do I need a reservation?

Accepted Answer

We accept same-day bookings, but weekends and evenings tend to fill up, so we recommend booking ahead to secure your preferred time.

Question 6

Can I cancel my reservation?

Accepted Answer

Yes. Same-day cancellations may incur a fee, so please let us know as early as you can.

Question 7

Can I change my reservation?

Accepted Answer

Yes, just give us a call or update it through our online booking system.

Question 8

What payment methods do you accept?

Accepted Answer

We accept cash, all major credit cards, PayPay, AliPay, and IC-card e-money.

Question 9

Do you offer coupons or discounts?

Accepted Answer

Yes, we offer a first-visit discount and Hot Pepper Beauty coupons. Check our booking site for the latest deals.

Question 10

Can you issue a receipt?

Accepted Answer

Of course. Just ask when you pay and we'll provide one.

Question 11

Is there parking?

Accepted Answer

We don't have our own parking, but there are several coin-operated lots nearby.

Question 12

What if I feel pain during the treatment?

Accepted Answer

Just tell your therapist right away and we'll adjust the pressure immediately. Please don't tough it out, speaking up is always the best thing to do.

Question 13

Can I get a massage while I'm pregnant?

Accepted Answer

Yes. We welcome guests from 16 weeks of pregnancy, and our therapists are experienced in maternity care. Please let us know you're pregnant when you book.

Frequently Asked Questions

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Frequently Asked Questions

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